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![Problem management process flow [5] | Download Scientific Diagram](https://i2.wp.com/www.researchgate.net/publication/305953563/figure/fig1/AS:392449638846476@1470578693396/Problem-management-process-flow-5.png)
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![Problem management process flow [5] | Download Scientific Diagram](https://i2.wp.com/www.researchgate.net/profile/Placido_Pinheiro/publication/305953563/figure/fig8/AS:668650193301520@1536430037379/The-ITIL-service-lifecycle-6-The-processes-and-functions-proposed-by-the-ITILR-V3-2011_Q640.jpg)
